creative think space

/policies

Shipping POLICY

  • We use varied couriers with a tracking number. Please note delivery times are during business hours.
  • Please add a $10 flat fee for items posted within Australia
  • For international shipping please add $35 flat fee. Some products may not be available for international shipping.
  • Items are sent on the next business day. Please allow 3-5 business days for receipt of goods.
  • If in the event there is a hold up with your delivery, we will contact you.

Returns Policy

  • Change of mind on goods - We will happily issue a credit note within 7 days of purchase, and only if the item is in its original state + unused. 
  • Damaged or Faulty goods- In the unfortunate event that your online purchase arrives damaged please email us within 24hrs of receipt to hello@adjcreatives.com We will endeavour to organise you a replacement.
  • adj creatives reserves the right to refuse any returns where the product has been used or deemed altered from its original state.
  • No returns on Sale items.

PRIVACY POLICY

  • adj creatives is committed to protecting your privacy while you interact with our content, products and services. 
     
  • Information Security: For an order to be placed with us, we need to hold personal information including your name, email address, phone number, shipping address and credit/debit card details so that we can process and fulfill your order. To ensure this information is kept safe, a Secure Socket Layer (SSL) encrypts the information before it is sent to us, which is the industry standard. 
     
  • Payment Security: All orders are securely processed by Stripe / Paypal / ANZ, ensuring that your information is kept safe at all times.
     
  • adj creatives uses cookies to allow you to log in to your account, maintain a  shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from adj creatives only last while you are interacting with our website & allow for a more personalised shopping experience. 

If you have any questions about our privacy policy, please email us ↓